Terms and Conditions

Terms and Conditions

S4 would like to make your online shopping experience as easy and enjoyable as possible. For all inquiries, please email S4 at support@s4suncare.com. Be sure to include your name and a brief description of the question you have or  problem you are facing. We will respond within 48 hours.

Terms and Conditions
Please CONTACT US, prior to purchasing, if you have any questions regarding the ingredients or directions for use . We can be reached at support@s4suncare.com.

Sales Tax:
6% is added to all orders shipped to Idaho.

Shipping Lead Times & Delivery:
Please allow 5-10 days for order processing and delivery, for standard shipments within the Continental U.S. In most cases, items will ship next business day after your order is placed. Items are not shipped on weekends or holidays. We ship USPS First Class and Priority.

Returns/Defects:
We fully guarantee our merchandise to be free of manufacturing defects, and will accept any defective items for full refund or exchange. In all cases of defective items, refunds will be made in the form of the original payment. We are able to refund shipping and handling charges only in the case of manufacturer defects.  Please contact us at support@s4suncare.com with your concern so we can review and resolve the issue.  After reviewing your concern, we will provide you instructions for next steps.

Receive the wrong product? No worries! Your 100% satisfaction is our mission. Please notify us within 15 days of receipt of order. Please do not open the product, as we are unable to accept opened products.

Returns will be accepted within 15 days of the original receipt. Please send the unopened item back to us with the order slip and indicate which item was sent in error and we will make it right. All refunds will be credited back to your credit card within 2 weeks.

Backorders:
We work hard to ensure prompt delivery of your order. However, if for some reason a specific product is on back order, we will contact you by phone or email to notify you of the delay. We will give you an estimated delivery date or allow you to change your order for an item that is currently in stock. We will avoid multiple shipments, and will hold all items until the whole shipment is in stock and will contact you by phone or email to notify you of the delay.

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